HotelmanagerMarcusWinterisawaitinganimportantvisitortotheEmiratesPalaceHotel.\rHislong-timefriend–therepresentativeofabigtouroperator–shouldbearrivingsoontoinspectthehotel.\rButinsteadofhisfriend, it’sanewinspectorthatcomes–SarahRiems, whoseideasconcerningtheneedsofhotelguestsgreatlydifferfromthoseofMarcus.\rTryingtoimpressSarahwiththedistinctiveflairofhishotel, Marcusmakesagrandpresentation, emphasizingthespectacularregionalcuisineandeventakingtheinspectoronseveraltripsintothebreathtakingdesert.Still, itlookslikeahardsell…\rAtthesametime, Anna, thehotel’sdecorator, excitedlyawaitsthearrivalofvisitorsofherown-herpen-palMaxandhisfriendHolger.AlthoughMaxandAnnahaveonlyoncebrieflymet, hisextremelyromanticlettershavefilledherheartwithpassion.\rOnceherguestsaresettledinthehotelthough, itbecomesquicklyobvioustoAnnathattheMaxwhohadinspiredsuchaloveinherthroughhislettersismuchdifferentthantheoneshenowseesbeforeher.\rIt’stheartisticHolgerwhoispresentlystirringherdesire, whichleadstoagrowingrivalrybetweenthetwomenthatstrainstheirfriendship.\rMeanwhile, thesinglemotherRenateandhersonTobiashavetraveledtothehotelforadreamholiday.Soon, Renate’srealreasonforthetriptoDubaisurfaces-shewantsTobiastobecomeacquaintedwithhisfather, whooperatesboattoursforthehotelguests–andwhodoesn’tevenknowhissonexists…
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